Returns without a RA# will NOT be accepted. You MUST request and receive a Returns Authorization number (RA#). Baby Trend does not accept returns of any items that have been used for any period. Baby Trend does not accept returns of items purchased through any third-party, including its retail partners. Returns for regularly priced items are accepted within 30 days of purchase from the website. By placing an order on, you are accepting the terms of this return policy. Original shipping charges, if any, will not be refunded. A refund of the merchandise value, tax less the restocking fee will be refunded upon receipt and confirmation. A 25% restocking fee will apply and will be deducted from the refund amount. Please use a package delivery service able to track and/or insure your return items. All returned items must be returned new and unused in the original packaging & return shipping costs are the responsibility of the purchaser. For order inquiries please email us at Please provide your name, order number and the date you placed the order. Only items within the Closeouts category are consider as Clearance items. All clearance items are sold through our Closeouts category section. THE FOLLOWING IS FOR ONLINE PURCHASES FROM BABYTREND.COM ONLYĪll Clearance items can only be returned within 7 days of purchase.
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